EngageOne Enrichment License key inquiry when upgrading machine/processor

Product Feature: Installation / Upgrade

If the CPU ID/serial number is not changing only the model number during the machine upgrade, the customer will not need a new EngageOne Enrichment license key. 

If the CPU ID/serial number is changing, the customer will need to get a new license.

Customer will need to provide the following information and we can pass the information to our fulfillment group who will be the group who can further assist on generating the new key:
1. EngageOne Enrichment version used
2. New CPU ID/serial number
3. Current license key
UPDATED:  August 14, 2020