VERIFIED SOLUTION i
Products affected: SendPro® C, SendPro®+ (8H10)
Tap the Check Network application icon in the application drawer at the bottom of the Home screen to make sure your meter has access to all the required internet services. These provide updates on rate information, sync your transaction data, and refill postage funds for the Envelope Printing and Trackable Labels applications.Envelope Printing and Trackable Labels applications.Envelope Printing application.
If your device is behind a firewall, you may need an IT professional or someone who has access to your network configuration to provide access to these services.
For more information on checking your network refer to these documents:
UPDATED: July 17, 2019