VERIFIED SOLUTION i

Checking the MAC address for wired and wireless networks on the SendPro C, SendPro+

Products affected: SendPro® C, SendPro®+ (8H10)

There are two MAC addresses within the machine. It depends on your method of connection as to which MAC address is used.

Wireless:

  1. Tap the Settings (gear) icon in the global toolbar.
  2. Tap Wi-Fi.
  3. The MAC address appears above the list of wireless networks.

Wired:

  1. Tap the Settings (gear) icon in the global toolbar.
  2. Tap Wired (Ethernet).
  3. Tap Check Network. The "Checking Network Connections" screen displays. When the test completes, tap on the View Details button in the "Connected to wired network" box.
    Check-wired-network
    The MAC address displays:
    check-wired-mac-addr
  4. Tap X to close this window.
  5. Tap Close, then the back arrow to return to the Home screen.
  • If the MAC address does not display, try these steps:
  1. Tap the Settings (gear) icon in the global toolbar.
  2. Scroll down to the "Advanced Device Options" section and tap About This C-Series.
  3. Scroll down to the "Base Network Info" section and locate the Mac Address field. This contains the MAC Address.
  4. Tap Cancel in the upper left corner to return to the Home screen.
UPDATED:  July 12, 2019