VERIFIED SOLUTION i

Editing an Envelope Printing account on the SendPro C, SendPro+

Products affected: SendPro® C, SendPro®+ (8H10)

You can view or edit your accounts, sub accounts, and sub sub accounts. However, once you charge postage to an account:

  • You cannot change the account name or code.
  • You cannot delete the account.
  1. Tap Envelope Printing on the Home screen.
  2. Tap Account on the left side of the screen.
  3. Tap the menu icon in the upper right corner of the screen.
    manage-accounts-icon1
  4. Tap Manage Accounts.
  5. Tap Edit account.
  6. Tap to select an account.
  7. Select OK.
  8. Make your changes:
    • Edit the account name, code, description, status or password
    • Set your account status to 'inactive' to prevent anyone from charging transactions against this account.
  9. When finished, tap anywhere on the screen, but outside of the fields. The Cancel and the OK buttons appear at the bottom of the screen.
  10. Tap OK to return to your Accounts screen.
  11. Tap the back arrow to return to your list of accounts.
  12. Tap to select an account. To return to the Mail screen without changing your account selection, tap Cancel.
UPDATED:  July 12, 2019