How to install UPS dimensional weight patch for SendSuite Xpress and Ascent

Products affected: SendSuite® Xpress 2.90, Ascent™ 9.90
Due to a UPS update (effective Jan 08, 2017) to Business Rule of Dimensional Weight calculation for all domestic packages (including SurePost) greater than 1,728 cubic inches, a patch must be installed for SendSuite® Xpress and Ascent™. If this patch is not applied, your system will underrate the above described shipments in comparison to UPS invoice.

This patch corrects an issue with the January 2017 UPS dimensional weight divisor rule for Domestic Service. This is a cumulative patch which also corrects other issues. This patch is required for all Ascent and SendSuite Xpress UPS shippers.

To install the patch:
  1. If your system is not already at SendSuite Xpress version 2.90 or Ascent version 9.90, use IntelliLink® Desktop to upgrade to SendSuite Xpress version 2.90 or Ascent version 9.90.
  2. Exit Processing and Setup on all stations.
  3. From the Master station, download the patch.
  4. In your Downloads folder, double-click on the downloaded file.
  5. Follow the instructions on the screen to complete the installation.
If you need assistance, contact client support.
UPDATED:  July 9, 2020