How to request your USPS Customer Resource Identifier for SendSuite Live and SendSuite Xpress

Products affected: SendSuite® Live, SendSuite® Xpress
The Customer Resource Identifier (CRID) uniquely identifies a USPS customer and is critical to the FTP-to-PDX transition process. You must be able to provide Pitney Bowes personnel your CRID in order to complete the conversion. If you do not know your company’s CRID, use one of these methods to retrieve it:
  • Call the USPS Help Desk at 877-264-9693 and select option #1.
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UPDATED:  January 12, 2017