VERIFIED SOLUTION i
Products affected: SendPro® 300 (PRZ0)
The SendPro® 300 meter updates automatically. Ensure that you keep your meter turned on and connected to your network to get automatic updates, which are delivered during the evening hours.
To manually download postal rates or software updates:
- From the Home screen, select Mail.
- Select Add Postage from the list on the left.
- Select Check PbP balance.
- Select No.
Note: You do not have to add funds in order to update the postal rates.
- An Update Available screen displays if there is an update. Otherwise you return to the Mail screen.
- Select Get Update Now.
- The screen displays the percentage of files downloading.
- When Success! Install Completed displays, select Continue.
- Follow any additional prompts.
Important: Do not remove power to the machine or disconnect the Internet connection to the Pitney Bowes Data Center during a system upgrade or rates download.
- Wait for one hour.
- Click the blue Confirm Meter Update button for your meter to confirm that your update installed successfully:
UPDATED: January 23, 2019