Running a test print on the DM100i-DM225

Products affected: DM100®i, DM125™, DM200L™, DM225™
Follow these steps to print a test pattern and purge your meter:
  1. Press Options.
  2. Press Page Down.
  3. Select Advanced Features.
  4. Select Maintenance Mode.
  5. Select Printer Maintenance.
  6. Select Test Print.
  7. When prompted, insert an envelope.
  8. When the machine displays the test pattern OK prompt, do one of the following:
    • If the test pattern is good (no broken lines), press Yes. The screen returns to the PM Maintenance menu.
    • If the test pattern is not good (broken lines), press No. The system executes a purge. This may take a few moments. When finished, the machine prompts you to print a Test Print (see step 6).
    • If the test pattern is not good or there is no print after running a purge, see Resolve poor print or no print on the DM100i, DM125, DM200L and DM225.
  9. Press Home to return to the Home screen.
If you need ink, order a genuine Pitney Bowes replacement ink cartridge:

Order Ink

Use the Contact Us options below if you need further assistance. Have your model and serial number ready.
UPDATED:  May 6, 2020