How to create or change a supervisor password on the DM500, DM525, and more

Products affected: DM500™, DM525™, DM550™, DM575™, DM800™, DM800i™, DM825™, DM875™, DM900™, DM925™, DM1000™, DM1100™
If the supervisor password is enabled, the system requires the supervisor password to be entered when performing any of these operations:
  • Adding postage
  • Clearing batch information
  • Setting up scale and rates
  • Setting up Accounting
To create or change the supervisor password:
  1. Press Menu.
  2. Select Set Up.
  3. Select Basic Settings.
  4. If prompted, enter the current password.
  5. Select either:
    1. Add Supervisor Password to create a password.
    2. Edit to change an existing password.
  6. At the prompts, enter the new password, then enter it again to confirm.
Important: Passwords are case-sensitive and must be at least 4 characters or digits long.
  1. Select the operations you wish to protect.
  2. Press the left arrow to return to the home screen.
UPDATED:  February 7, 2017