How to check your postage account balance on the DM500, DM800i and more

Products affected: DM500™, DM525™, DM550™, DM575™, DM800™, DM800i™, DM825™, DM875™, DM900™, DM925™, DM1000™, DM1100™, and DM Infinity™
Follow these steps to check your postage account balance:
  1. Press Funds
  2. Select Get Postage By Phone Balance
  3. Press Enter
    1. The system dials Pitney Bowes to connect to your Postage by Phone® account.
    2. When the connection is made, the system displays the Postage By Phone account balance information:
      • Prepaid: Displays all funds available that you mailed in by check to your Reserve Account (FDIC Insured) or USPS account
      • Other: Displays all funds available on your Purchase Power line of credit
  4. Select Done to exit. The system returns to the Main screen.
UPDATED:  September 1, 2017