How to send international mail on the DM100i and DM125

Products affected: DM100®i and DM125™
Here are instructions for choosing a class and printing postage for international shipping:

Steps for sending an envelope under 500 grams:
  1. Place the mail piece on the scale
  2. Select the Canpost option on the meter display
    • If the screen did not change automatically, select the Select a carrier option from the home screen
  3. Select Letter
  4. Press Page Down to navigate the menu
  5. Select the desired item type
    • You will see the 2 selections to choose from; Intl Std and Intl Other.  If the item is over 50 grams, only Intl Other will be available
  6. Select any applicable extra services.
    • Note: If none required, do not select any
  7. ​Select Done
  8. Print your postage when the Ready screen appears
​Steps for sending an envelope over 500 grams:
  • Will only appear if the parcel class option was purchased
  1. Place the mail piece on the scale
  2. Select the Canpost option on the meter display
    • If the screen did not change automatically, select the Select a carrier option from the home screen
  3. Select Parcel
  4. Select desired class
    • You will see multiple options to select from including Intl ParcSurIntl ParcAir, and others
  5. The meter will prompt to enter country name or code on the display
    • Type in 1st letter of country desired using the numeric keypad
      • Each numeric key has 3 letters, 7 and 9 has 4.  The 1st keystroke is the number, 2nd keystroke is the 1st letter of that numeric button and so on.
      • As you continue to type in the name, the country list will shorten
    • A list of countries will appear that begin with that letter
    • Use page down arrow button to scroll to desired country  
    • Select desired country
  6. You may need to re-select the desired class selected from the above step 4
  7. Print your postage when the Ready screen appears
UPDATED:  January 11, 2016