How to clear material from the high capacity envelope feeder flapper on the DI950

Products affected:  DI950™
To clear a stall in the high capacity envelope feeder flapper area:
  1. Open the main from door.
  2. Open the Moistener, Closer, Sealer cover to the right of the main door.
  3. Open knob 10.
  4. Remove any stalled material.
  5. Close knob 10.
  6. Close the both covers.
If your issue is not resolved, contact technical support. Please have your model and serial number ready.
UPDATED:  April 22, 2020