Products affected: SendPro® Online
An insurance claim can be filed if a USPS insured shipment or a UPS or FedEx Declared Value shipment is lost or damaged. This does not apply to packages insured through a third-party insurance provider.
- Select History > File Insurance Claim.
- Select the shipment for which you wish to file an insurance claim.
- Select File Insurance Claim. You will be taken to the carrier’s website to file the insurance claim.
UPDATED: August 5, 2020