Uploading a new Envelope Message on DM Series meters

Products affected:
DM50™, DM55™ (K721)
DM60™ (K722)
DM100™, DM150™, DM200™ (P720)
DM110i™, DM160i™, DM220i™ (PR20)
DM300c™, DM400c™, DM475™ (G920)
DM300M™, DM400M™, DM475M™ (G922)
Envelope Messaging is a feature of Pitney Bowes meter products that allows customers to choose from a range of premade artwork, or to create customised logos to print on envelopes alongside postal indicia. A common usage of the service is for companies to display their own company logo alongside a return address.

You can use this online service in order to choose artwork type, upload images, manipulate the size and orientation, and preview the final result before submitting it to be reviewed, and subsequently added to your meter for printing.

To use the Envelope Message service you must have a Pitney Bowes online account. If you do not yet have an account, click here to learn how to create an online profile.

To upload a new Envelope Message:
  1. Sign in to your account:
    1. UK customers, click here
    2. ROI customers, click here
  2. Go to the Your Products section (the page may take a few seconds to fully load).
  3. Locate your equipment and select the (˅) symbol all the way to the right.
  4. Select Envelope Messaging.
Pitney Bowes Envelope Messaging via Your Account
  1. (If you are prompted - read, review and accept the Terms and Conditions)
  2. Complete the Envelope Messaging Order Form. Ensure that all pre-filled items are correct.
  3. Select Next.
  4. Select the meter you wish to have the Envelope Message.
  5. Confirm the serial number and select Next.
  6. Follow the steps to select a ready made Envelope Message, or create a custom Envelope Message.

The message or ad should be available for download onto your meter within five business days. You will be notified via email when it is ready, with instructions on how to download it.

For further support, including how to download and save your new Envelope Message, visit our Envelope Messaging FAQs page.
UPDATED:  26 July 2019