VERIFIED SOLUTION i

How to set up a FedEx account in SendPro

Products affected: SendPro™
To set up a FedEx carrier account in SendPro™:
  1. Select Settings > Shipping Carriers.
  2. If you have not yet set up a FedEx account in SendPro, select the Account Setup link in the FedEx section. If you have already set up a FedEx account in SendPro, and wish to add another one, select the Add Account link in the FedEx section. This opens the Add FedEx Account screen.
  3. Enter your FedEx account:
    • If you already have a FedEx account, select the Enter My FedEx Account button.
    • If you do not have a FedEx account, select the Create New FedEx Account button. This provides you with a link to the FedEx website where you can sign up and get a FedEx account number.
  4. Enter your 9-digit FedEx account number.
  5. Enter your name and address exactly as they appear on your FedEx billing statement.
    • P.O. Box addresses cannot be used.
    • If your address contains a suite, unit, apartment number, etc., put it in the Address Line 2 field. If it is included on the Address Line 1 field, you may not be able to add the account.
    • To use a contact name and address different from your FedEx billing address, select My contact name or address.... to open a blank form.
  6. To continue, select Accept the FedEx End-User License Agreement.
  7. Select the Add Carrier button. The message "Settings have been saved successfully" will appear when your FedEx account has been added to SendPro.
To make this account your default FedEx account:
  1. Select Settings > Preferences.
  2. Under Default FedEx Account, select the desired account.
Note: This setting can be set by each user individually.

To change the nickname of an existing carrier account:
  1. Select Settings > Shipping Carriers.
  2. Select the Manage link next to the account you wish to update.
  3. Update the Account Nickname field as needed and select Save.
UPDATED:  November 8, 2019