Refilling postage for shipping labels on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)
Watch this video or follow the instructions below to learn how to refill postage for your shipping labels.


Your device uses two separate postage accounts, one for shipping labels and one for envelope printing. The funds for one cannot be used for the other.

Before you begin:

Make sure your device is connected to the internet.

  • For LAN connection, you will see the following connection icon in the global toolbar:
    LAN-connector-image
  • If you have a wireless connection, you will see the following connection icon in the global toolbar:
    Wireless-connector-image

If you see a line through the connection icon, it means you are not connected and will not be able to refill your postage until you establish a network connection.

To refill your shipping labels postage account:

  1. Tap the Settings icon in the global toolbar.
  2. Scroll down to Shipping Refills.
  3. Tap Shipping Refills.The shipping label postage refill screen appears.
    SendPro C refill shipping label postage screen
  4. If you have enabled cost accounts for Trackable Labels or Shipping Labels, you must select a cost account. Tap on the Select Cost button and choose an account from the drop-down list.
  5. Tap the Refill Postage button on the upper right corner of the screen.
  6. Use the numeric keypad hat appears to enter the amount you wish to refill.
  7. Tap Refill Postage. When complete the updated shipping label postage amount appears.
  8. Tap the Home icon in the upper right corner of the global toolbar to return to the Home screen.

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UPDATED:  May 20, 2020