VERIFIED SOLUTION i

Refilling postage for shipping labels on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)
Your device uses two separate postage accounts, one for shipping labels and one for envelope printing. The funds for one cannot be used for the other.

To refill your shipping labels postage account:
  1. Tap Settings (gear) icon in the global toolbar.
  2. Scroll down to Shipping Refills.
  3. Tap Shipping Refills. Your meter displays the Trackable Labels Postage Balance.
  4. Tap the Refill Postage button on the upper right corner of the screen. 
  5. Use the numeric keypad to enter the amount you wish to refill.
  6. Tap Refill Trackable Label Postage. When complete your meter displays the updated Trackable Label Postage Balance.
  7. Press the Home icon in the upper right corner of the global toolbar to return to the Home screen.
To view your shipping label postage refill history, sign into your account and export a postage history report.

Related topics
UPDATED:  December 2, 2019