Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)
Refill your postage funds for printing postage on envelopes as soon as you receive a message that your available funds are getting low.
Your device uses two separate postage accounts. One is for shipping labels and one is for envelope printing. You cannot use the shipping label funds for Envelope Printing and vice versa.
Check that your device is connecting to the internet.
Related topics
Your device uses two separate postage accounts. One is for shipping labels and one is for envelope printing. You cannot use the shipping label funds for Envelope Printing and vice versa.
Before you begin
Check that your device is connecting to the internet.
- For wired network connection, you will see the following connection icon in the toolbar:
- If you have a wireless connection, you will see the following connection icon in the toolbar:
- Tap Envelope Printing or Printing on Envelopes on the Home screen.
- Tap Postage Balance.
- Tap Refill Postage.
- Enter the amount of postage you want to add.
- Tap Refill Mail Postage.
- Tap View Receipt to view or print a receipt.
- Tap Done.
- Your updated Postage Balance appears on the Envelope Printing screen.
Related topics
- Wired network connection issues on your device
- Wireless network connection issues on your device
- Refilling postage for your shipping label postage on your device
UPDATED:
January 22, 2021