VERIFIED SOLUTION i

Updating postal rates or software on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)

Automatic updates:

Your device updates postal rates and software automatically.

Keep your device turned on and connected to your network to get your automatic updates, as updates are downloaded during the evening hours.

Manual postal rate updates:

  1. Select Rates and Updates:

    • Tap Rates and Updates in the application drawer at the bottom of the Home screen, or,
    • Tap on SendPro Apps, then Rates and Updates.
  2. If new rates are available your device downloads and installs updates.

    When you update your new rates prior to the effective date, you see this message:

    Update rates screen prior to effective date

    When your new rates take effect (on or after the effective date), you see this message.

    Update rates screen on effective date

    Note: Prices and dates are used for reference only. These prices and dates may change with each postal change.

Manual software updates:

  1. Select Rates and Updates:

    • Tap Rates and Updates in the application drawer at the bottom of the Home screen, or,
    • Tap on SendPro Apps, then Rates and Updates.
  2. If new rates are available your device downloads and installs updates.

    When you update your new rates prior to the effective date, you see this message:

    rates-downloaded-message-5-25_500x199

    When your new rates take effect (on or after the effective date), you see this message.

    2-rates-took-effect-message5-25_500x163

    Note: Prices and dates are used for reference only. These prices and dates may change with each postal change.

Related topics

UPDATED:  December 2, 2019