Products affected: SendSuite® Xpress, Ascent™
To change the Refill Amount or Refill Threshold for the Shipping API (PON) carrier in SendSuite® Xpress or Ascent™:
- Go to the Shipping Merchant Portal at https://www.pbshippingmerchant.pitneybowes.com.
- Log in.
Note: If you have never logged into this site, click the Forgot Password link and use the email you used to set up the Shipping API carrier to request a password. Once you receive the password, log in.
- Once logged in, the Refill Threshold and Refill Amount options will be displayed on the screen. Select the Edit button to edit the fields.
- Select Save to confirm the changes.
- Exit the Shipping Merchant Portal website.
UPDATED: November 6, 2018