Frequently Asked Questions for Your Account online
Answers to common queries for Your Account online.
Select a topic for answers to commonly asked questions: How do I...
Add all accounts to your profile
Change your email address
Update an address of equipment or billing location
Help reset a forgotten password
Change your profile name
Setting up or changing AutoPay for online billing
Paying invoices and statements
Update credit card or bank information online
Set meter refill notifications online
Need help?
Create a Case - submit your own support requests
Profile Management
Create a new Pitney Bowes accountAdd all accounts to your profile
Change your email address
Update an address of equipment or billing location
Help reset a forgotten password
Change your profile name
Billing & Payments
View and print a copy of an invoice/statementSetting up or changing AutoPay for online billing
Paying invoices and statements
Update credit card or bank information online
Postage & Mailing
Find current balance information - billing & postageSet meter refill notifications online
Need help?
Create a Case - submit your own support requests
UPDATED: 05 January 2024