Updating Canada Post rates and software on the DM100i (P7EC)

Products affected: DM100®i (P7EC)
Make sure that your system is connected using PC Meter Connect, or a dial-up (analog) phone line, to communicate with the Pitney Bowes Data Centre. 
Follow these steps using your usual connection method to complete your update.
  1. Press the Funds key.
  2. Press Page Down twice and select check PBP Balance.
  3. When prompted to Add Postage, select No.
  4. Select Get Update Now.
Note: If the update prompt does not appear, either your meter is already up-to-date or updates are not ready for download.  Please visit our Rates and Software Updates page for more information.
  1. At the prompt Software Download Complete, select Continue.
  • If the message Data Capture Upload Required appears, select Connect Now, as you have another update to download. Upon completion, select Continue.


Click on the Confirm Meter Update button to verify that your Canada Post rate update installed successfully:

User-added image

Note: Meter software updates cannot be confirmed with this tool.

Warning! Do not unplug your power cord or remove the network cords from your meter while updating, as this may cause damage to your meter. However, if your meter has been unresponsive for more than 15 minutes:
  1. Disconnect your power cord.
  2. Wait one minute.
  3. Plug your meter's power cord back in.
  4. Restart the update process.


Visit our Rates and Software Updates page for more information.

Related digital connection method article:
UPDATED:  January 2, 2020