Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500
The inserter displays the message "Clear insertion area."
Material was detected in the inserting area.
ResolutionUPDATED: February 26, 2019
- Open the tinted plastic cover on the right side of the inserter and remove any material
- Use the jam access lever on the envelope feeder to check for jammed envelopes under the feed roller
- Close the cover and restart the inserter