"Deflector error" message on the Relay 2500, 3500, and 4500

Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500

Issue

The inserter displays the message "Deflector error."

Cause

The function of half fold is not possible due to a fault.

Resolution

UPDATED: February 26, 2019
Remove fold plates and check for any material.