"Double feed" message on the Relay 2500, 3500, and 4500
Learn how to resolve "Double feed" message on the Relay 2500, 3500, and 4500.
Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500
Issue
The inserter displays the message "Double feed."
Cause
A double feed has been detected from the feed tray indicated.
Resolution
- Remove the material from the inserter and restart
- If double feeds persist, request another trial piece.
UPDATED: June 29, 2021