"Service Can't Be Reached" message appears when changing Low postage threshold on the SendPro C Model with PCN 2H00

Products affected: SendPro® C (2H00)


When changing the Low postage threshold, the message "Service Can't Be Reached" appears.


There is an issue with the network connection. Network connection issues may be caused by problems with the settings, the physical connections, or a firewall.


UPDATED: April 22, 2020
Wait at least 60 seconds and then try to make the change again.

If the issue is not resolved, refer to Wired network connection issues on the SendPro C/SendPro+ or Wireless (WiFi) connection issues on the SendPro C/SendPro+.

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