Postage Balance displays "reading" on the Envelope Printing screen on the SendPro C, SendPro+

Products affected:
SendPro® C, SendPro®+ (2H20)

Issue

The Postage Balance displays "reading" instead of the amount available on the meter.

Cause

There is an internal component fault.

Resolution

UPDATED: 20 September 2019
You may be able to clear the error by restarting the meter. Here are the steps to follow for a safe restart:
  1. Unplug the power cable.
  2. Wait for the display to turn off.
  3. Wait one minute.
  4. Plug the power cable back in, ensuring that it is plugged directly into a wall outlet.
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