"Bad OMR mark thickness" message on the Relay 2500, 3500, and 4500

Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500

Issue

The inserter displays the message "BAD OMR MARK THICKNESS."

Cause

The OMR mark is out of specification.

Resolution

UPDATED: May 10, 2019
Review the specifications for OMR and make necessary adjustments to printed markings as appropriate