Troubleshooting blank screen in Relay 2500, 3500, and 4500

Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500

Issue

Blank screen

Cause

  • Tablet is asleep
  • No power
  • Inserter not turned on

Resolution

UPDATED: May 13, 2019
  • Push the blue power button to wake up the tablet
  • Verify power cord is firmly connected and wall socket is on
  • Turn the power switch ON