"Clear moistener" message on the Relay 2500, 3500, and 4500

Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500


The inserter displays the message "Clear moistener."


Material is detected in the sealer brush area.


UPDATED: May 15, 2019
  1. Open the tinted plastic cover on left hand side of machine and remove any material
  2. Close cover and restart the inserter.