Troubleshooting envelope sealing issues in Relay 2500, 3500, and 4500

Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500

Issue

Poor sealing.

Cause

  • Seal mode not selected
  • Poor sealing

Resolution

UPDATED: May 13, 2019
  • Refill the sealer unit
  • Check job setup
  • Activate sealing mode
  • Sealing felts may need to be changed