Troubleshooting inserter not operating in Relay 2500, 3500, and 4500

Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500

Issue

Inserter not operating

Cause

  • Cover open
  • Feed trays or fold plates not located correctly

Resolution

UPDATED: May 13, 2019
  • Verify all covers are closed; check display for cover information
  • Remove and relocate all feeders and fold plates
  • Verify all feeders and fold plates are in correct position and seated