Troubleshooting multiple sheets feeding in Relay 2500, 3500, and 4500

Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500

Issue

Multiple sheets feed when one sheet is expected

Cause

  • Manual feed mode is selected
  • Sheets loaded incorrectly

Resolution

UPDATED: May 16, 2019
  • Check job setup and manual feed lever position
  • Make sure to fan stack before loading