Cannot proceed past the message "We're generating your label." in SendPro Online

Products affected: SendPro® Online

Issue

When printing a shipping label in SendPro Online, it will not proceed past "We're generating your label."

    Cause

    Not stated

      Resolution

      UPDATED: May 14, 2020
      1. Sign out of SendPro Online.
      2. Sign back in to SendPro Online.