Error converting value "sdd" to type" on SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

If you see the message "Error converting value "sdd" to type" when you tap Creating Shipping Labels, checking for rates and updates may resolve the issue.

Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)

Issue

The message "Error converting value "sdd" to type" appears when you tap Creating Shipping Labels.

Cause

Unknown

Resolution

Check for updates:

Tap SendPro Apps on the Home screen, then tap Rates and Updates.

If you need further assistance, please contact us.

UPDATED: March 11, 2022