Crooked or shingled folds in the pre-fold accumulation area on the DI900, DI950

Follow these steps to resolve crooked or shingled folds in the pre-fold accumulation area on the DI900, DI950
Products affected: DI900™ and DI950™

Issue

Jams and crooked folds may start in a different area of the machine than where the issue is initially discovered. Check upstream areas of the machine for possible sources of the problem.

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Crooked or shingled folds in the pre-fold accumulation area.

DI900-crunchDI900-crooked

Cause

Belts are coming off the roller.

Resolution

Open the cover to properly remove jams. Belts can come off their roller if you remove jams improperly by pulling paper out.

If you need further assistance, please contact us.

UPDATED: March 11, 2022