Crooked or shingled folds in the pre-fold accumulation area on the DI900, DI950

Products affected: DI900™ and DI950™

Issue

Jams and crooked folds may start in a different area of the machine than where the issue is initially discovered. Check upstream areas of the machine for possible sources of the problem.

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Crooked or shingled folds in the pre-fold accumulation area.

DI900-crunchDI900-crooked

Cause

Belts are coming off the roller.

Resolution

UPDATED: July 15, 2020

Open the cover to properly remove jams. Belts can come off their roller if you remove jams improperly by pulling paper out.

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