Android robot icon appears on the SendPro C Lite, SendPro C, SendPro+ (2H00, 8H00) screen

Products affected: SendPro® C Lite, SendPro® C, SendPro®+ (2H00, 8H00)

Issue

The Android robot icon appears on the screen.
Android robot icon

Cause

There may be an issue with the tablet battery.

Resolution

UPDATED: May 12, 2020
Leave the device plugged in and turned on for an hour. If after an hour the display still shows the Android robot icon, please contact technical support using the Contact Us options below.