Error 2809 on the DM50-DM60 series and DM100i-DM475

Products affected: DM50™, DM55™ (K721), DM60™ (K722), DM100i™, DM150i™, DM200i™ (P720), DM110i™, DM160i™, DM220i™ (PR20), DM300c™, DM400c™, DM475™ (G920), DM300M™, DM400M™, DM475M™ (G922)

Issue

Your PC shows Windows Error 2809 when installing PC Meter Connect.

Cause

This error is linked to the PC itself.

Resolution

UPDATED: 19 December 2019
Error 2809 occurs when the drivers used to run PC Meter Connect are not being installed properly. This is normally due to anti-virus, windows firewall or some other type of security on the network.

Please consult your IT team to complete the installation.