Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000
The Refill Postage button has a lock on it and you are unable to access the screen to refill postage.
The logged in user does not have rights to refill the meter.
ResolutionUPDATED: January 3, 2020
Login with a different user or have the supervisor grant access to the refill screen to this user.