Products affected: DM50™, DM55™ (K721), DM60™ (K722), DM110i™, DM160i™, DM220i™ (PR20), DM300c™, DM400c™, DM475™ (G920), DM300M™, DM400M™, DM475M™ (G922)
Your meter displays System fault 2309 and will not feed mail.
Your meter has detected an error with the print head.
ResolutionUPDATED: 26 September 2019
- Turn the meter off by removing the power lead from the rear of the meter.
- Wait 30 seconds.
- Replace the power lead then wait for the meter to restart.