Invalid software error 107 on DM Series meters

Products affected:
DM50™, DM55™ (K721)
DM60™ (K722)
DM110i™, DM160i™, DM220i™ (PR20)
DM300c™, DM400c™, DM475™ (G920)
DM300M™, DM400M™, DM475M™ (G922)

Issue

The meter displays error code Invalid software error 107.

Cause

The meter has detected a software fault.

Resolution

UPDATED: 13 September 2019
  1. Turn the meter off by removing the power lead from the rear of the meter.
  2. Wait 30 seconds.
  3. Replace the power lead then wait for the meter to initialise.
If unresolved please contact Technical Support using the Contact Us options below.