Android recovery error message appears on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

The meter is displaying an Android recovery error message when you tried to reboot it.

Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto  (2H00, 8H00, 9H00)

 

Issue

The device shows an Android recovery error message when you try to reboot it.
error-android-2a_850x472

Cause

The device can hang on this screen during a reboot procedure if you hold the power button too long.

Resolution

Leave the device plugged in and switched on for an hour. Please chat with us if the Android recovery error message still appears after an hour.

UPDATED: July 17, 2023