Power light is flashing or is a steady red on the SendPro C Lite, SendPro C, SendPro+ (2H00, 8H00)

Products affected: SendPro® C Lite, SendPro® C, SendPro®+ (2H00, 8H00)

Issue

The power light is flashing or is a steady red.

Cause

The power button was held in too long.

Resolution

UPDATED: April 27, 2020
  1. Unplug the power cord. The screen should turn off after 10 seconds.
  2. Wait 2 minutes.
  3. Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.
  4. Quickly tap and release the power button to turn the device back on.

Tips:

  • When turning the meter on, just tap the power button. Do not hold it down.
  • When turning the meter off, hold the power button for only 5 seconds.
  • Repeat steps 1 to 4 twice to see if the power button changes to steady white.