Resolve "Host not responding" message in Business Manager

Products affected: Business Manager


The message "Host not responding" is displayed in Business Manager.


The meter cannot communicate with the Business Manager computer.


UPDATED: January 22, 2018
  1. Restart the Business Manager computer.
  2. Turn off the meter.
  3. Make sure that the network cable is securely connected on both ends.
  4. Turn the meter back on.
If the issue is not resolved, contact technical support.