Resolve Error 2015 on the SendPro 300

Products affected: SendPro® 300


The meter displays error code 2015 and will not print postage.


The meter has experienced an internal error that is preventing normal operation.


UPDATED: May 21, 2018
You may be able to clear the error by restarting the meter. Follow these steps to restart safely:
  1. Unplug the power cord.
  2. Wait one to three minutes.
  3. Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.
If the issue is not resolved, contact customer support from 8 am to 8 pm Eastern Time. Please have your model number ready.