Resolve error code 54 "Remove material from: Inverter Area, Folder Area" on the DI900, DI950, Relay 5000, Relay 8000 and more

Products affected: DI900™, DI950™, Relay™ 5000, Relay™ 6000, Relay™ 7000, Relay™ 8000


The inserter is displaying error code 54 Remove material from: Inverter Area, Folder Area and will not run.


Material is jammed in the folder or the inverter.


UPDATED: December 12, 2017
  1. Remove any partially-fed material from the feed trays.
  2. Open the front cover.
  3. Check for jams in the folder (area above knob 3).
  4. Close all jam release knobs and covers.
  5. Press Cancel to clear the error.
  6. Press Clear Deck to remove any material that is still in the system.
  7. Verify that the correct material is loaded for this job.
Note: To check the loading directions, select Loading Directions and Pre-Run Adjustments on the job screen.