Products affected: DI900™, DI950™, Relay™ 5000, Relay™ 6000, Relay™ 7000, Relay™ 8000
The inserter is displaying error code 74.* Remove material from: Post-Fold Area and will not run.
Material is jammed or stopped after the folder.
ResolutionUPDATED: June 28, 2017
- Remove any partially fed material from the feed trays.
- Open the front cover.
- Check for jams in the post fold area (area above knob 4).
- Close all jam release knobs and covers.
- Press Cancel to clear the error.
- Press Clear Deck to remove any material that is still in the system.
- Verify that the correct material is loaded for the job.
If the issue is not resolved, contact technical support. Please have your model number and serial number ready.