Products affected: DI900™, DI950™, Relay™ 5000, Relay™ 6000, Relay™ 7000, Relay™ 8000
The inserter is display error code 82.* Remove material from: HCEF Horizontal Transport Area and will not run.
The envelope flap failed to open.
ResolutionUPDATED: December 12, 2017
- Remove any partially-fed material from the feed trays.
- Press Cancel to clear the error.
- Press Clear Deck to remove any material that is still in the system.
- Check that the envelope flaps are not sticking.
- Verify that the correct material is loaded for this job.