Resolve error code 308 "Remove material from: Folder Bypass Area" on the DI950, Relay 8000 and more

Products affected: DI900™, DI950™, Relay™ 5000, Relay™ 6000, Relay™ 7000, Relay™ 8000

Issue

The inserter displays error code 308 "Remove material from: Folder Bypass Area" and has stopped.

Cause

There is a jam in the folder bypass area.

Resolution

UPDATED: October 25, 2017
  1. Remove any partially-fed material from the feed trays.
  2. Open the front cover.
  3. Open jam release knob 3.
  4. Remove any material or debris.
  5. Close all covers and doors.
  6. Press Clear Deck to remove any material that is still in the system.
  7. Verify that the correct material is loaded.
Note: To check the loading directions, select Loading Directions and Pre-Run Adjustments on the job screen.