Products affected: DI900™, DI950™, Relay™ 5000, Relay™ 6000, Relay™ 7000, Relay™ 8000
The inserter displays error code 308 "Remove material from: Folder Bypass Area" and has stopped.
There is a jam in the folder bypass area.
ResolutionUPDATED: October 25, 2017
- Remove any partially-fed material from the feed trays.
- Open the front cover.
- Open jam release knob 3.
- Remove any material or debris.
- Close all covers and doors.
- Press Clear Deck to remove any material that is still in the system.
- Verify that the correct material is loaded.
Note: To check the loading directions, select Loading Directions and Pre-Run Adjustments on the job screen.