Resolve "Module MNTools - Class bas_DatabasesJET - Function Generation_Structure_Base_JET" when opening Business Manager

Products affected: Business Manager


When opening Business Manager, the following error is displayed:
An error occurred in the application.
Please contact Pitney Bowes technical support and provide

Error fired in :
Module MNTools - Class bas_DatabasesJET - Function


The Windows user account does not have sufficient rights to perform the necessary functions.


UPDATED: August 30, 2017
To resolve this issue, you must sign in to the computer using an account that has Windows administrator rights:
  1. Restart the computer.
  2. Sign in to the computer using an account that has administrator rights in Windows. Contact your IT Department if you need administrator rights granted for your user account.
  3. Open Business Manager.
If the issue persists, contact client support for further assistance.